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Managed Print Services – Innovation paying off

By Efficient, Green Office, Innovation, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Printing, Office Solutions

Talking and thinking about print is not exciting to most, and bringing up a conversation about your home or office printer at a dinner party would surely be social suicide. But let’s try to understand this and why we humans don’t get excited by print.InnovationA long time ago, when very few people could read and write and books were not readily available, a young 15th century German, Johannes Gutenberg, was cited as the inventor of mass printing. Through his technological contribution, his method of printing quickly spread through the world and the mass printing of books began. Some would say Gutenberg’s printing process helped the world to learn how to read and write, scientists were able to publish their discoveries and people around the world started to connect through news and events.

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22nd September 2017
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Why Do We Still Print? Going Paperless is Not An Overnight Process!

By Digitalisation, Efficient, Green Office, Innovation, Office Printing, Office Solutions, Print Environment, Printing Costs, Reduce Printing

I have always had this burning question in the back of mind, “Why do we Print?”  Aren’t we supposed be working in Paperless offices by now?

We all imagine offices of the future to be a place of efficiency, sustainability, a collaborative setting where computers support our daily print routines and processes.  But in reality, being human, your environment or what you are exposed to, quickly determines your print behaviour.

Business Process Management - why do we print?

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11th September 2017
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5 Benefits of Regular MPS Reporting

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Reporting

Why do we spend hours of time meticulously preparing a perfect report for clients? Because this is a beneficial tool and your client will be able to see their results through regular reporting.

Regular Reporting

Monthly reporting is a good time to see where you are, versus where you intend to be. When a client gets to look at what they’ve accomplished last month, they get a clearer picture of whether they’re reaching their business goals.

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4th September 2017
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Differences Between Office Automation & Managed Print Services

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Print Environment

Efficiency, the buzzword in any company is all about working smart, not hard. Making the most of your time and effort, whilst staying productive.

Most people are looking for ways to become more efficient in their everyday tasks. Earlier, all you needed was a basic computer, telephone and perhaps a fax machine to get through the items on your to-do list.  Whereas now, this won’t give you the edge to make you more efficient and thus, you won’t be one step ahead of your competition.

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1st September 2017
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Workflows, Are you Serious?

By Digitalisation, Efficient, Green Office, Innovation, Office Solutions

The term Workflow is often an unknown in any organisation, big or small. Why is it an unknown?  Or should we be asking ourselves, why aren’t organisations challenging this unknown?

What is a workflow and how should it run you may ask?  A Workflow is there to Optimise Business Processes.  Optimisation will inherently increase productivity, while adhering to your organisation’s document control policies and security.  The ultimate goal should be to make your organisation efficient and sustainable by transforming traditional printed documents into digital form, using a workflow and document management software.

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Well, it may “already be happening in my business” you may say and yes, it probably is, but in many forms, either manually, physically or digitally.  The key question to ask is how effective, flexible and agile is your workflow on your everyday business tasks?  

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29th August 2017
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5 Steps to a More Optimised Print Environment

By Uncategorised

It’s no secret that organisations are seeking to cut down on costs and what better and more effective way to do so than starting with the print environment. It is known that the typical organisation’s second most costly expense lies within the print environment.

What is needed is a centralised, strategic approach – one that is based on a thorough assessment of the costs, volumes, support needs and employee effort associated with the workflow.

With such an assessment, companies often find that they can:

  • reduce the number of printers and copiers hanging on their network
  • cut support and supply costs
  • optimise their equipment leases and maintenance contracts

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28th August 2017
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What to Consider When Choosing a Print Supplier – 3 Simple Guidelines:

By Managed Print Environments

When choosing a print supplier, it is often easy to overlook the practicalities that might hinder the fit between what your business envisaged as a final solution, as opposed to what you might get after the fact.  Typically, this happens when there are a few oversights in decision making pertaining to what your business wants as opposed to what your business needs.  The understanding of your business’s drivers, is often more important before choosing the correct company to fulfill your needs in the print space.

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25th August 2017
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How Does Your Managed Print Service Stack Up?

By Device Management Software, Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Print Management Software

Being in a company that specialises in Managed Print Services (MPS) means that I spend a lot of time speaking to Customer and potential Customer IT Managers, Financial Managers and Facilities Managers about their office automation environments.  Not the most exciting topic, I agree, but one of those that needs to be discussed for a business to run smoothly (have you ever seen what happens to an employee when their printer does not work?  It’s usually not a pretty sight and has been the punchline of many entertaining television commercials).

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No single conversation is ever the same but there is one recurring theme that comes up time and again, that is when the question arises, “…so Mr/Mrs Customer, do you want to have a Managed Print Service or an Office Automation Solution?”  The response I get without fail is, “but we already have a Managed Print Service”.  The unfortunate reality is that although most vendors sell their solutions as MPS solutions, they are in-fact not MPS solutions, but the customer is none the wiser.  

So, I thought it would be helpful to Customers to have some guideline metrics to check just how much of an MPS service they do have in place. We have therefor put together a set of questions (MPS Scorecard) that should help achieve this, I hope you find it useful.

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23rd August 2017
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Printing and the POPI Act, What You Need to Know

By Device Management Software, Efficient, Green Office, Office Printing, POPI Act, Print Environment, Print Management Software, Printing Industry

According to South African Law, everyone has the right to privacy (Section 14 of Constitution of South Africa, 1996).  The right to privacy includes a right to protection against the unlawful collection, retention, dissemination and use of personal information.  What does this mean in the World of Printing?  It means pages printed with personal information need to be controlled, but how do you do this?

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11th August 2017
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VENDOR MANAGEMENT JOURNEY – Reasons to Trust The Vendor Manager

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Printing, Print Environment, Reporting, Vendor Management

Vendor Management is not just about sourcing suppliers with cheapest price for products or services, it’s about more than that, it is about streamlining processes for heightened efficiencies, initiating and developing relationships with providers of goods and services to ensure that the agreements made are mutually beneficial for both parties. 

Vendor Managers

Below are the top 4 functions of a Vendor Manager and why you should trust them:

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11th August 2017
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When Purchasing Printers and Copiers, What Should You Consider?

By Efficient, Green Office, Hardware Solutions, Office Automation, Office Printing, Office Solutions, Print Environment, Printing Costs, TCO

Purchasing a printer or copier may be one of the most daunting tasks one would need to carry out for the organisation.  Often, these big monstrous car-like contraptions all look the same, just with a different name and often with an alpha numerical that is more like a formula to an intergalactic mineral.  Be that as it may, purchasing a copier/printer is quite important and there are a few things to consider before leaping into the commitment of procuring it.  

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11th August 2017
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5 Tips to Deliver on Customer Managed Print Expectations

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Printing, Office Solutions, Print Environment, Reporting

In today’s business culture, a company’s ability to provide top notch customer satisfaction and support can only go as far as it’s ability to exceed the expectations of it’s clients, as customers of today are more knowledgeable and have higher expectation than before. There are many facets that go into having a top notch plan for managing customer expectations, however the worst thing a business can do is under deliver on what was promised or drop the ball when resolving problems in a timely manner.

Managed Print Expectations

Below are our top 5 tips on delivering on Customer Managed Print Expectations:

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11th August 2017
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The Difference Between Unmanaged and Managed Print Environments

By Efficient, Green Office, Hardware Solutions, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Print Environment, Print Management Software

We live in the age of technology, with that said, ask many companies what they spend on their print environment and you will be surprised by how few companies really know. To make matters worse, we have found that many companies do not know how many devices they have and the location of those devices.  This creates a major risk within the business as it leads to costs being unmanaged. Just to clear up any confusion, when I say “Print Environment”, I am referring to all printer and copiers that a company is making use of.

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11th August 2017
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Print Accounting Software – What to Consider

By Efficient, Green Office, Innovation, Office Automation, Office Printing, Office Solutions, Print Environment, Print Management Software, Printing Costs, Printing Industry, Reduce Printing

Research has shown that implementing software tools to manage printing can reduce paper usage by up to 20%. The most effective print management software tools can be broken down in the following functions:

Device Management Software – Applications that facilitate proactive monitoring of devices within the print fleet (i.e. toner low alerts, maintenance required, page counts, etc.)

Print Management Software – Applications that facilitate the management of users by means of rules-based printing, such as default mono / double-sided printing. This will also facilitate a follow-me solution, where a user can authenticate at any device on any site.

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11th August 2017
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The Definition of CPC and How it Affects Your Business

By CPC, CPP, Efficient, Green Office, Hardware Solutions, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Printing Costs

Businesses that have a printer or copier on contract on their premises will have to pay a CPC/CPP. Businesses pay these print costs without entirely understanding what they stand for and what the costs include, making it the “Scary Unknown” that has to be paid or else printing will come to a standstill.  In this blog I am going to give you the definition of CPC/CPP, explain how it is calculated and what should be included, so that you can make an educated decision when signing printer contracts and paying those print bills.

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11th August 2017
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Beware the Printer Cartridge, for It’s Cost Is in the Page It Prints!!

By Printing Costs

There’s a polite yet onerous four letter word that plagues many a printer owner and it’s probably more often than not followed by a less polite one. The word is COST.

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A business must run efficiently, and unfortunately in most cases you can’t help but guiltily slay another tree with your axe, contributing to a warmer globe by needing to print that purchase order, account form, client proposal and hopefully many an invoice!  So you authorise a printer cartridge invoice with a hint of reluctance.

When you get to the 10th invoice your blood may start to boil a little with more reluctance, so you start to look for alternatives.

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31st July 2017
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5 Signs That It Is Time to Upgrade Your Printer or Copier

By Efficient, Green Office, Hardware Solutions, Office Automation, Office Printing, Office Solutions, Print Environment, Printing Costs

Like anything, print devices have a life span and depreciates over time.  The performance consequently gets worse as the device ages.  It is therefore important to address the situation promptly so that you are not relying on a machine that offers sub-optimal performance. printer-woes.png

Print devices are continuing to innovate themselves to keep up with the technological demands that organisations require.  Although the printer might not be that old, new features can be beneficial to increase efficiencies whilst reducing costs.

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24th July 2017
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A Managed Print Service Solution Can Reduce Your Print Faster

By Efficient, Green Office, Managed Print Environments, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Print Environment, Printing Costs, Printing Industry, Reduce Printing

Green Office’s purpose is to make business more efficient and sustainable with the implementation of our Managed Print Service Solution.

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This model is based on a very transparent approach and is aligned with clearly defined objectives of our clients.

  • We gain control through a detailed assessment which we conduct.
  • We provide cost containment or cost avoidance based on a clearly defined road map.
  • We provide data driven change management solutions based on your adopted print strategy.

Our approach and methodology is based on 13 years of development.

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19th July 2017
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