Who hasn’t wanted to take out their frustrations on the ever-failing office printer? From confusing error messages and always-empty ink cartridges to unfixable paper jams. Today’s printers are a source of frustration and angst for most, and yet we can’t go without them either.
Can we ever understand the true cost of downtime in an organisation? The only way to do this is to get a grip on what downtime really costs. The first step is to define what “downtime” means, which is “system unavailability”. Even if an application is “up and running”, it is still considered downtime if the application can’t be used.
The next time you print a document ask yourself: Do I need to print this?
The answer may surprise you.
Most companies are strategically focused on digitisation. But what does this really mean? It is not only about digital documents and avoiding printing, but also about finding more efficient and sustainable ways of doing business.
I have been in the office automation environment for over 15 years and I still love what I do. From the early days of calling on customers to sell remanufactured laser print cartridges, to our current focus on selling a win-win outcomes-based solution, I am amazed at how this industry has progressed and I am excited about the road ahead.
According to Gartner, by 2020, 80% of IT infrastructure modernisation projects will fall short of cost saving targets because of an inability to simplify and address unnecessary complexity.
To be able to address this complexity, and meet cost savings targets in today’s competitive commercial landscape, businesses need to adapt to best practice. In IT Infrastructure, this means that it is crucial that I&O (Infrastructure and Operations) leaders have clear strategies in place for current and future business’ operations.
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