Interview done with James Elstob of MDM Technologies
When outsourcing IT processes, there are 3 key points to consider:
An interview was done with James Elstob of MDM Technologies
Benefits for small companies versus large companies.
“Outsourcing” and “Insourcing” are methods of dividing up work amongst different departments or companies for strategic reasons. Insourcing is typically done solely from within a company’s own operational infrastructure, while outsourcing uses companies that are not affiliated with the company itself to perform a task.
There are cost and resource differences between outsourcing and insourcing, all of which influence a company’s management decisions.
Do You Know How Much Paper Is Costing Your Business?
Take a minute and look around your office and/or work environment, what do you see? Stacks of paper in the recycling bin? Printers that are faulty or out of order? An A3 printer that everyone only uses to print A4? Printers that are always low on paper and ink? If any of these sounds familiar, you need to manage your printers more effectively.
So, you aren’t the biggest fan of the person running your IT department. What do you do?
First of all, it’s helpful to fully understand his/her role.
“Move fast with stable infrastructure.” – Mark Zuckerberg
Document archiving and management can be very inefficient when not handled properly, and can also be a considerable pain point in large organisations.
To get some perspective, here are some facts that Pam Doyle found out about document handling in a 2010 research study:
- Professionals spend 5-15% of their time reading documents, and up to 50% of their time looking for these same documents
- The average document gets photocopied 19 times
- Users send and receive 133 emails a day (on average)
These kinds of facts highlight how inefficient document archiving and management practices can negatively impact productivity, but how does one address this?
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