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Managed Print Expectations

Aug 11
Love0

5 Tips to Deliver on Customer Managed Print Expectations

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Printing, Office Solutions, Print Environment, Reporting

In today’s business culture, a company’s ability to provide top notch customer satisfaction and support can only go as far as it’s ability to exceed the expectations of it’s clients, as customers of today are more knowledgeable and have higher expectation than before. There are many facets that go into having a top notch plan for managing customer expectations, however the worst thing a business can do is under deliver on what was promised or drop the ball when resolving problems in a timely manner.

Managed Print Expectations

Below are our top 5 tips on delivering on Customer Managed Print Expectations:

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Aug 11
Love0

The Difference Between Unmanaged and Managed Print Environments

By Efficient, Green Office, Hardware Solutions, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Print Environment, Print Management Software

We live in the age of technology, with that said, ask many companies what they spend on their print environment and you will be surprised by how few companies really know. To make matters worse, we have found that many companies do not know how many devices they have and the location of those devices.  This creates a major risk within the business as it leads to costs being unmanaged. Just to clear up any confusion, when I say “Print Environment”, I am referring to all printer and copiers that a company is making use of.

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Aug 11
Love0

The Definition of CPC and How it Affects Your Business

By CPC, CPP, Efficient, Green Office, Hardware Solutions, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Printing Costs

Businesses that have a printer or copier on contract on their premises will have to pay a CPC/CPP. Businesses pay these print costs without entirely understanding what they stand for and what the costs include, making it the “Scary Unknown” that has to be paid or else printing will come to a standstill.  In this blog I am going to give you the definition of CPC/CPP, explain how it is calculated and what should be included, so that you can make an educated decision when signing printer contracts and paying those print bills.

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Jul 13
Love0

How Managed Print Services (MPS) Benefits Schools

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Print Environment, Reduce Printing, Reporting

It is a universal truth that printing can become a very costly expense if it is not closely managed. Looking at a school environment, printing cannot be done away with as printing plays a critical role in the education environment.  As technology evolves, educational institutions are challenged to keep up with the latest trends and they must do so with a limited budget.

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A common misconception is that educational technology replaces printing, as well as replacing the role of the teacher.  Technology in the education space is there to support the teacher and school management in their daily activities and to enhance the teaching experience. Budgetary constraints become a barrier for schools to adopt the latest teaching technology and therefore place school management under immense pressure to keep expenses to a minimum while at the same time innovating within the school space.

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Jul 07
Love12

Defining Managed Print Services: 3 Easy Principles

By Efficient, Green Office, Managed Print, Managed Print Environments, Managed Print Expectations, Managed Print Services, Managed Print Solutions, MPS, Office Automation, Office Printing, Office Solutions, Print Assessment, Print Environment, Printing Industry, Reduce Printing, Reporting, Service Level Agreement, TCO, Vendor Management

When it comes to sustainable solution based offerings to businesses, the in-vogue term used in the print industry is “Managed Print Services (MPS)”. This term has come to be loosely used and not quite defined, causing confusion not only among decision makers in the consumer market but also within the industry suppliers themselves.

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So, what is Managed Print Services?  It is not uncommon to hear of a business saying that they have an MPS Strategy in place and yet when one delves a bit deeper into the actual service in place, there are gaps found in the solution.

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