Can we ever understand the true cost of downtime in an organisation? The only way to do this is to get a grip on what downtime really costs. The first step is to define what “downtime” means, which is “system unavailability”. Even if an application is “up and running”, it is still considered downtime if the application can’t be used.
I have been in the office automation environment for over 15 years and I still love what I do. From the early days of calling on customers to sell remanufactured laser print cartridges, to our current focus on selling a win-win outcomes-based solution, I am amazed at how this industry has progressed and I am excited about the road ahead.
According to Gartner, by 2020, 80% of IT infrastructure modernisation projects will fall short of cost saving targets because of an inability to simplify and address unnecessary complexity.
To be able to address this complexity, and meet cost savings targets in today’s competitive commercial landscape, businesses need to adapt to best practice. In IT Infrastructure, this means that it is crucial that I&O (Infrastructure and Operations) leaders have clear strategies in place for current and future business’ operations.
Print assessments have become somewhat of a standard in the Office Automation industry. It’s not uncommon for copier salesman to compare current spend to a new solution and advise on the savings available, should you sign on the dotted line.
The problem here is that the print estate is not looked at in its entirety. Only then will you see the current state compared to where you could be.
Every year, tons of paper is used in workplaces all over the world, in both large and small offices. Many of these offices have actively taken up recycling, but even though it is an inexpensive and environmentally conscious option, a much more cost-effective strategy is to reduce daily paper consumption.
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